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Home | Business | Customer-Service

7 Articles Found in Customer-Service Category.

         
They Cared: The Story of Delta Air Lines and Katrina [ 183]

A powerful lesson learned from Katina. Read how a major airline put lives ahead of profit...
Author:   simo
Submitted: 2005-10-05
Listen to Suggestions [ 88]

As a customer of any service or product - how do you feel when your Email is ignored, your voice mail message is never answered, and you don’t get any feedback or concern, at all, from customer service? We all feel the same – nobody likes to be ignored. The shame of all this is that customer service is getting worse on a global scale.
Author:   simo
Submitted: 2005-10-05
Put Your Angry Customer at Ease [ 81]

Having to deal with angry and upset customers are by far one of the worst responsibilities we must face on a day to day basis in the world of sales and business.
Author:   simo
Submitted: 2005-10-05
Customer Service Warning—What to Watch for That Indicates We Have a Customer Service Problem [ 131]

Discover some warning flags that your customer service is not working, that you have some very unhappy customers while your employees are telling you "It's those stupid customers."
Author:   simo
Submitted: 2005-10-05
A Guide For Customer Service Training Tools [ 144]

Let’s face it, good customer service can make or break a company. Even if the product is top-notch, if the sales representatives don’t have great customer service skills, it doesn’t matter. Customer service should be a number one priority to any business.
Author:   simo
Submitted: 2005-10-05
The ABC of Superior Customer Service [ 97]

How should you and your team treat your customers for superior service? This article provides you with an alphabet guide of everything you need to know to become a truly outstanding customer carer.
Author:   simo
Submitted: 2005-10-05
Getting Back to Basics: A Customer Service Tale [ 103]

Learn the basics to outstanding customer service.
Author:   simo
Submitted: 2005-10-05
   
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